โ† Support

Pricing & Account

Free for the first 100 people you meet โ€” every feature included, forever.

Is the app really free?

Yes, for the first 100 people you capture โ€” and that includes every feature: capture, sharing, reminders, business cards, iCloud sync, backup and export. There is no subscription and no feature to unlock, ever.

Need more room? It's a one-time purchase: $19.99 for room for 1,000 people you've met, or $49.99 for unlimited โ€” never count again. Expansion owners upgrade to Unlimited for the difference ($30).

What counts toward the limit?

Only people you capture with Nexus โ€” selfie, share, or handshake. Your address book never counts, no matter how big it is.

Over the limit? Everything you've captured stays fully yours โ€” view, edit, export, sync. The cap only pauses adding new people. Nothing is ever locked or removed.

What about Pro?

Pro was a subscription we retired. Everything it did is free for everyone now. If you were using it to connect your contacts to something else, that is work I take on directly, and the pricing page explains how to ask.

Every current feature keeps working for everyone; nothing you've captured is ever locked. Pricing and details will be announced when it ships.

I subscribed to Pro in an earlier version

Earlier versions offered a Pro subscription. Those features are now free for everyone, so there's nothing you're missing.

If you still have an active Pro subscription, it will keep renewing until you cancel it โ€” we can't cancel it for you. Open Settings on your iPhone โ†’ tap your name โ†’ Subscriptions โ†’ Nexus Contacts โ†’ Cancel. If you were charged and feel that's unfair, Apple handles refunds at reportaproblem.apple.com.

Restore Purchases

The "Restore Purchases" button in the app's Settings re-checks your App Store purchase history with Apple. It's how a one-time capacity purchase follows you to a new device, and how any past purchase can always be recovered.

If Apple's refund flow doesn't cover your situation, email support@commonnexus.com. A person reads it.